Annual Open Enrollment
Make changes to your 2025 SHBP benefits October 1 - 31, 2024.
- Log in to mynjbenefitshub via your myNewJersey account or at mynjbenefitshub.nj.gov. You can also enroll through the MyChoice® benefits app.
- Review your current elections in your Benefit Summary.
- If you want to make changes to your benefit elections for 2025, click the Start Here button to enroll.
- Review your personal information, add dependents*, and make changes to your coverage.
- Review your elections and dependent* information for accuracy, then Approve your elections.
- To finish, click I Agree. When your enrollment is complete, you will receive a confirmation number and can print your Benefit Summary for your records.
If you do not change your coverage during Annual Open Enrollment, your current coverage will continue.
Even if you are not making any benefit changes, please log in to update your email and mailing address. This will ensure you receive important health benefits information.
*Be prepared: If you are adding new dependents to your coverage, you will need to provide each dependent’s legal name, Social Security number, and birth date. You will be required to provide documentation to prove your relationship to each dependent to complete your enrollment. Check your Important Reminders for any additional action needed to complete your enrollment.
Submit documentation for any new dependents by October 31, 2024. You can upload your documents on the MyChoice benefits app.
Dental Plan Updates for 2025
A new dental contract was awarded to Aetna and Horizon.
The Cigna, Horizon, and MetLife DPO plans will terminate effective December 31, 2024.
Beginning January 1, 2025, these will be your plan options:
- One Dental Maintenance Organization (DMO) plan: Aetna DMO|DPO
- Two Dental Expense Plans (DEP): Aetna DEP and Horizon DEP
If you are currently enrolled in one of the plans that are terminating, you will automatically be moved to the Aetna DMO|DPO plan.
During Annual Open Enrollment, you have the opportunity to review your election and make any changes.
Questions?
As you enroll, SofiaSM is available to provide helpful plan information and answer questions. Think of her like your virtual benefits assistant. She’s available to talk 24/7 and can be found on the mynjbenefitshub or on the MyChoice benefits app. Ask her a question, and she’ll point you in the right direction.
If Sofia is unable to assist, contact NJDPB Office of Client Services.
NJDPB Office of Client Services:
- Call Center (609) 292-7524 7:00 a.m. – 4:30 p.m. ET Monday through Friday (except State holidays). If you require the services of a relay operator, please dial 711 and provide the operator with the following phone number: (609) 292-6683. You will then be connected to a Client Services phone representative for assistance.
- Email Send your questions by email Please note that Email Correspondence Counselors are unable to respond to emails with phone calls. Questions submitted via email will receive an email response. Please provide a complete description of your question as well as your full name and Member or Retirement account number to ensure they can properly investigate your inquiry.
- Live Chat Access the Live Chat button here 9:00 a.m. – 2:00 p.m. ET Monday through Friday (except State holidays). Please note that not all web browsers may support this feature.
COBRA Member Support:
Businessolver (833) 929-1101 8:00 a.m. – 8:00 p.m. ET Monday through Friday
Meet Sofia
Available 24/7, Sofia is your virtual benefits assistant. Whether you need help understanding your medical plan or assistance navigating the site, you can always chat with her. She speaks over 50 languages.
Chat with Sofia on the app or on mynjbenefitshub.
MyChoice Benefits App
If you prefer to do things from a tablet or mobile phone, then the MyChoice benefits app is perfect for you. If you don’t already have the app, simply log on to mynjbenefitshub and click Access the App to get started.
Click or scan the QR code to download the app from your device.
While this site is a tool to answer most of your questions, full details of the plan are contained in the Summary Plan Descriptions (SPDs), which govern each plan’s operation. Whenever an interpretation of a plan benefit is necessary, the actual plan document will be used.