Horizon SHBP Telemedicine
Medical care from the comfort and safety of your home
Telemedicine lets you save time and money by getting care for minor illness and injuries with leaving home. You can connect with a board-certified physician via video conference by telephone, tablet, or computer. This option is useful for treating common health problems like:
- Fever
- Colds and flu
- Sinusitis
- Skin irritations and rashes
- Abdominal pain
- and more
Horizon CareOnline does not replace your relationship with the primary doctor you may see on a regular basis, but Horizon CareOnline is available when you need it.
Behavioral Health Telemedicine
You can also schedule an appointment with licensed psychiatrists, psychologists and social workers, from 7:00 a.m. to 11:00 p.m., for conditions such as anxiety, attention deficit/hyperactivity disorder (ADHD), bipolar disorder, and depression.
Log in to mynjbenefitshub and click the Telemedicine benefit program for direct access to care.
HorizonBlue App
Connect to care, benefits and support any time with the Horizon Blue app. For easy, on-the-go access, use the Horizon Blue app for:
- Instant access to coverage details, including your member ID card and claims.
- Doctor video chat1.
- Appointment scheduling.
- Fast answers to coverage questions.
To get started:
- Register at HorizonBlue.com
- Download the free Horizon Blue app by texting GetApp to 422-272 or visit the Apple® App Store® or Google Play.2
- Install the app on your device.
- Sign in using the username and password you chose for HorizonBlue.com.
1Video chat not available for all members. 2There is no charge to download the Horizon Blue app but rates from your wireless provider may apply.
While this site is a tool to answer most of your questions, full details of the plan are contained in the Summary Plan Descriptions (SPDs), which govern each plan’s operation. Whenever an interpretation of a plan benefit is necessary, the actual plan document will be used.
App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Google Play is a trademark of Google LLC.
NJWELL, administered by the New Jersey Division of Pensions and Benefits, is an incentive-based wellness program offered to eligible employees and their covered spouses who participate in the SHBP/SEHBP. All provisions of the program are established by the Division and are subject to change. More details can be found on nj.gov/njwell/.
Horizon Blue Cross Blue Shield of New Jersey is an independent licensee of the Blue Cross Blue Shield Association. The Blue Cross® and Blue Shield® names and symbols and Blue 365® are registered marks of the Blue Cross Blue Shield Association. The Horizon® name and symbols are registered marks, and HorizonbFitSM, Horizon CareOnlineSM and Horizon Behavioral HealthSM are service marks, of Horizon Blue Cross Blue Shield of New Jersey. ©2024 Horizon Blue Cross Blue Shield of New Jersey, Three Penn Plaza East, Newark, New Jersey 07105.