Aetna SHBP Behavioral Health
Good health isn’t just physical
Our team provides a full range of help, support, and treatment to help you take care of your mental and emotional health. Our goal is to support you and your family in an integrated approach—to address your behavioral health, physical health, and social needs in a coordinated way. We help you get the support you need, including:
- Accessing urgent and/or virtual care
- Finding an in-network behavioral health professional or treatment facility
- Coordinating care with all treating doctors and health care professionals
- Getting the right follow-up care and support needed to maintain treatment
- Understanding your behavioral health benefits to get the most from your plan
We all need support at times
Once you’re an Aetna member, just log in to your member website at AetnaBehavioralHealth.com where you can:
- Check your emotional well-being and improve your mood with self-check tools
- Find helpful healthy-living tips
- Find caregiver support and resources
- Watch inspirational videos
- Read empowering stories
Questions?
Call Aetna Behavioral Health Services at (800) 424-4047 (TTY:711), Monday through Friday 8:00 a.m. to 8:00 p.m. ET.
If you’re coping with a behavioral health condition, there’s good news. Your medical plan includes behavioral health benefits. That means we’re here with the help and resources you need to work toward feeling your best.
We can:
- Encourage you to talk with your doctor about how you feel
- Encourage you to ask questions about your medications and other possible treatments
- Help you learn more about your medications, how they work and why they’re important
Consider AbleTo support if you’ve had one of these health conditions or life changes:
- Depression, anxiety, or panic attacks
- Chronic pain/pain management
- Grief and loss
- Diabetes/weight loss
- Cardiovascular disease
- Caregiver stress (child, elder, or person with autism)
- Digestive health issues
- Cancer diagnosis and recovery
- Respiratory issues
- Infertility or postpartum depression
- Alcohol or substance use disorder
- Military transition
Here’s what makes this program different:
Unlike other telemedicine services, this program has:
- A short-term, eight-week model
- Proven effectiveness
- Therapy plus coaching
- Excellent online member experience
- Flexible scheduling
Call our mental/behavioral health line at (844) 330-3648, Monday through Friday 9:00 a.m. to 8:00 p.m. ET.
Brightline Virtual Pediatrics
First-of-its-kind virtual pediatric behavioral health provider that offers children, teens, and caregivers a full system of personalized support to get back on track.
- Evidence-based pediatric care
- Dedicated multidisciplinary care team
- Personalized care team
- 1:1 video visits with coaches, therapists, and prescribers
- On-demand coach chat
- Peer support
- Interactive digital exercises and content
- Validated clinical assessments and progress reporting
WorkIt Virtual Addiction Support
Workit Health offers a solution for Aetna members looking to change their relationship with substances or seeking help for addictions including, opioids, alcohol, and other drugs. The program offers different levels of support to match the spectrum of substance use disorder.
Members get personalized convenient therapy, coaching, medication, digital learning, and peer support from the privacy of their home via a smartphone or computer. Just like a traditional program, members can talk with their care team, join online recovery groups, and see a clinician via video chat to prescribe medication when needed.
- No judgement, no waitlists
- Precision care without barriers
- Life rehab in your pocket
Start now at workithealth/aetna or call (877) 777–2671.
Additional Behavioral Health Resources and Information are available on mynjbenefitshub
*Terms and Conditions: aet.na/Terms Privacy Policy: aetna.com/legal-notices/privacy.html. By texting 90156, you consent to receive a one-time marketing automated text message from Aetna® with a link to download the Aetna HealthSM app. Consent is not required to download the app. You can also download by going to the Apple® App Store® or Google Play. Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).
For self-funded plans, coverage is offered by your employer, and administrative services are provided by Aetna Life Insurance Company (Aetna).